Who we are
Our website address is: https://aigreensustain.ca.
At Aigreen Sustain, we are committed to protecting your privacy and ensuring a secure online experience for our visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.
Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, contact information (e.g., email address, phone number), and home address. This information is typically provided by you when you fill out forms, apply for eligibility, or contact us directly.
Technical Data: When you visit our website, we may collect information such as your IP address, browser type, and usage data through cookies to enhance your online experience.
Eligibility and Assessment Data: When applying for programs, we collect information relevant to determining your eligibility, such as income and household energy use.
How We Use Your Data
Your personal information is used to:
Provide Services: To determine your eligibility for free air source heat pump installations, arrange energy assessments, and conduct installation services.
Improve User Experience: We use technical data to better understand how visitors interact with our website and to improve site performance.
Communications: To send you relevant updates about our services, promotional offers, and energy efficiency tips.
Legal Compliance: To comply with legal and regulatory requirements, including energy affordability program rules.
Data Sharing and Third-Party Access
We do not sell or trade your personal information with third parties. However, we may share your data with:
Service Providers: We may work with trusted contractors and technicians who assist us in delivering the free installation service. These providers are bound by confidentiality agreements.
Regulatory Bodies: In cases where we are legally required to share information, such as participation in government programs or audits, we will comply with applicable laws.
Spam Detection Services: Visitor comments, if applicable, may be checked through an automated spam detection service to protect the security of our website.
Your Rights Over Your Data
You have the right to:
Access Your Data: If you have an account with us or have provided personal information, you can request a copy of the data we hold about you. This includes any data you have provided directly.
Request Data Deletion: You can ask us to erase any personal data we hold about you, except for data we are required to retain for legal, administrative, or security reasons.
Withdraw Consent: At any time, you may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. For legal and administrative purposes, certain data may be kept longer, in compliance with applicable regulations.
How We Protect Your Data
We take your privacy seriously and implement robust security measures to protect your information. This includes encryption, secure data storage, and regular reviews of our privacy practices. While no system is entirely secure, we strive to keep your personal information as safe as possible.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service, and your data may be processed outside of your country, including the use of third-party cloud services, where applicable.
Changes to This Privacy Policy
Aigreen Sustain may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: contact@aigreensustain.com
Phone: +1 416-317-0486
Mail: info@aigreensustain.com
By using our website and services, you agree to this Privacy Policy and consent to the collection, use, and sharing of your data as described above.